Book Returns

Books in new condition may be returned for a refund. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. HATCH EDUCATION 22316 SUNSET DRIVE GOLDEN, CO 80401

Tuition Refunds

If you find that you need to cancel your course registration, you may be entitled to a tuition refund along the following guidelines. Please note that these policies apply only to registrations made directly through Hatch Education. All refunds will be issued in the same payment manner as your original tuition payment. If you have paid your tuition directly to a university, its refund policy may differ. Please note that all tuition refund requests must be made in writing, either by email to courses@hatchedu.com, fax to 303-526-5415, or mail to 22316 Sunset Drive, Golden, CO  80401.

Online Course Tuition Refund Policy

  • If you request a tuition refund before the Friday immediately prior to the online course starting date, you are eligible for a full tuition refund less a $25 non-refundable administration fee.
  • If you request a tuition refund between the Friday immediately prior to the online course starting date and the first Friday of the online class session, you are eligible for a 50% tuition refund.
  • No tuition refunds will be provided after the first Friday of the online course session for which you have enrolled.
  • You may transfer your registration to future online session without a incurring additional tuition costs.

Live Course Tuition Refund Policy

  • If you have registered for a live lecture course that we cancel due to insufficient enrollment, you will receive a full refund of your tuition.
  • If you request a tuition refund one week before the live lecture course beginning date, you will receive a full refund of your tuition.
  • If you request a refund within the one-week period immediately prior to the course beginning date, you will receive a full refund less a $25 administration fee.
  • No tuition refunds for live lecture courses will be provided after the first class meeting.

If you have any questions about our tuition refund policy, please email us at info@hatchedu.com or call us at 303-526-9777 or 1-877-HATCH07.